Services
Finally, a partner in dialysis services
Clinical Training
Step-by-step touchscreen guidance and automatic safety checks enable smooth transitions for Tablo users learning the system. Clinical training for nurses, technicians and biomedical staff includes a combination of e-learning, in-person demonstrations and instructions–all totaling less than 4 hours.
Through TabloHub, Outset customers gain access to a library of e-learning resources and specialized courses, allowing them to continue to deepen their system expertise.
10,000+ nurses
trained
Technical Service
Outset’s field service team is fast, knowledgeable and responsive, providing reliable technical service for all critical elements of the Tablo system. The team delivers exceptional value to support customers’ dialysis program goals, with various levels of coverage available.
Service agreements are designed to ensure staff feels confident, equipped and supported in managing their dialysis program. Plans may include a combination of planned maintenance, onsite support, phone support, software updates, digital access and technical training.
For customers with on-staff technical support teams, Outset can train your existing biomed staff to manage day-to-day repair and maintenance of the Tablo system. Customers participating in the Biomed Partnership program will benefit from operational independence that provides quick technical responsiveness, helping to speed up initiation of service uptime while also reducing cost compared to a full-service agreement. Capable of servicing the majority of technical issues, those participating in the Biomed Partnership will maintain 24/7 phone support and on-demand field support when needed
Details of these agreements can be provided by contacting your local Outset Medical representative, calling 844-MYTABLO (698 2256), or submitting a contact form below.
>97% first call answer rate
Support Programs
Access customized clinical support to help ensure success in dialysis delivery, regardless of location or staff experience level. These programs include vascular access training, transitional staffing solutions, and resources and services for setting up a home dialysis program.
Each of Outset’s support programs is tailored to target specific requirements and can be adapted to suit the particular needs of any facility.
435+ Outset-certified “Tablo Coordinators”
Outset offers a robust set of training options, resources, services and specialized programs to support a successful transition to Tablo.
Tablo E-Learning
Online resources and e-learning modules available to Tablo users via TabloHub.
Service & Support
Dependable support for all critical elements of the Tablo console, software, water filtration system and accessories.
Tablo Coordinators Program
Hands-on skills training to create a strong educational foundation for nurses to be leaders within their dialysis programs.
Vascular Access Program
Creating a strong educational foundation for successful dialysis access cannulation and management.
Discover Dialysis
Comprehensive online program for in-depth, foundational dialysis knowledge for clinical practice.
Destination Home
A turnkey solution to launching a home dialysis service line, with custom options for institutions looking to build a home program.
EMR Connect
Say goodbye to manual charting with real-time data integration between Tablo and compatible EMRs.
Bridge Program
Helping customers bridge the staffing gap when transitioning from outsourced dialysis services to an in-house Tablo program.
Contact our team
Request more information
Have a question? Want to see Tablo in action? Leave us your info and we’ll be in touch!
By submitting this contact form, you are agreeing to the terms of our privacy policy. We value your information security and protect your privacy.
If you are a patient or a caregiver and want to learn more about Tablo, click here.
Frequently asked questions
We’re interested in switching from a third party dialysis provider to Tablo. What are our next steps?
Request a demonstration and a field representative will meet with you to review your current dialysis services and recommend how Tablo can support your goals associated with in-sourcing your dialysis program.
What services are covered by the Bridge Program? And for how long?
The Bridge Program is a temporary staffing solution for new Tablo customers that are transitioning to an in-house dialysis care model. It’s typically a 4 to 13-week contract, based on the customer needs, that can be canceled at any time.
Outset Bridge Program nurses can:
- Provide direct patient care
- Assist in the oversight and precepting of nurses who have completed the Tablo Training Workshop provided by the Outset Clinical Specialists
- Assist customers with operational and clinical efficiencies
- Provide precepting with new hires to enhance renal patient management
- Support interim charge responsibilities as needed
I’m interested in implementing a home program with Tablo. Where do I start?
Request a demonstration and a field representative will meet with you to review your current dialysis services and recommend how Tablo can best contribute to your home program goals.